A new sparkle icon appeared in your practice-management system after last month’s update, and it’s already summarizing patient notes. Nobody chose that. Here are four things that changed when your vendor added AI, and the questions to ask before you keep using it.
“Yes, our devices are encrypted” is an easy thing to say and a hard thing to show. Here’s what managed encryption means, the three moments you’ll be asked for proof, and what a report worth handing over looks like.
“IT handles that.” “The vendor handles that.” “The office manager handles that.” In most practices, nobody actually handles that — and the owner-doctor finds out at the worst possible moment. Here are three roles that need a name next to them.
Renewal season is here, and the questionnaire got longer again — this time with questions about AI, encryption, and governance that most practices have never had to answer. Here are four ways to get ahead of it instead of guessing.
Your practice has a dress code, a hand-washing chart, and a rule about personal calls — and probably nothing about AI. Here’s what one page should say, and why it’s the document you’ll be glad exists when someone asks.
The privacy and security rules your practice follows were written for a world of file cabinets and on-site servers — and they still apply to AI assistants, cloud drives, and personal phones. Here are three places the tools outran the safeguards.
